For any customer facing role (whether sales, consultancy or service delivery..etc.), conducting face-to-face presentations is an integral part of your job! You might be meeting your customers on weekly or monthly basis, less or more! However, CxO presenting is something that most of us do not do with the same frequency, even if you do, you … Continue reading Presenting to a CxO? Here is what you need to do!
**Please check an updated version of this article on my LinkedIn Pule page here In the past years we have seen many changes in how organizations moderate their business models to cope with the constantly changing market needs, powered by the evolution of technology and quality management. As a result of that, some concepts have been dramatically … Continue reading Circular Economy and Business Process Modeling
“The Sales rep is always the gate opener, but the Customer Success Rep is the only gate keeper!” Why? How? Here are the main points that I need to discuss about that Why customer experience is the most important aspect to consider Because simply, a bad experience will kill any sales achievements, bad product quality can even … Continue reading Your customer satisfaction is more important than your revenue!
I had a nice chance last week of meeting more than 40 team members of my organization in a beautiful meeting facility in Germany, for continuous 5 days we have talked, laughed, worked and shared a lot of insights, then at the last day we checked hands wishing to see each other again next year … Continue reading Face to face meetings and group performance
Business Challenges Applications synergies Defining meaningful Business cases Formulating functional direction themes Measuring Efficiency and overall business return Cost of implementation Vs Payback Technical Challenge Knowledge and skillsets solutions Maturity Integrations complexity Other challenges Ethics and user privacy Solutions ownership
Selecting the right software solutions for your organization could be one of the most difficult decisions that any IT leader might take, as the market is usually very high on Enterprise IT solutions offerings yet low on deep knowledge or vertical analysis of choosing any of these solutions, however, after selecting the suitable solution, the … Continue reading Selecting the right support model for your organization
The concept of Cloud is yet still unclear to many people I work with, we are in 2013 now and the hype of the cloud is everywhere already. However, I still find myself in discussions about the differences of between cloud, Automation, virtualization..etc I want to briefly define each of that in points the … Continue reading Cloud vs virtualization